We have recently determined that in rare cases, the Clek Liing infant seat Carrier may become stuck on the Clek Liing infant seat Base when exposed to high humidity. This issue has no impact on the safety performance of your child seat, but may impact the convenience of being able to easily remove the Carrier from the Base.
This potential issue may affect products manufactured before May 19, 2019. To locate the manufacturing date of your product, you will need your Clek Liing infant seat Carrier and infant seat Base. The date of manufacture for the Carrier is located on the underside of the Carrier, as shown in the image below:
The date of manufacture for the Base is located on the underside of the Base, as shown in the image below:
If your product is affected by this notice, you may continue to safely use the seat with the Base.
If the Carrier were to ever get stuck on the Base, the video instructions included above can help you remove the Carrier from the Base. Please note that once you have released your Carrier you will need to install it without the Base.
Should this happen, please contact Customer Service with the date of manufacture and serial number of your Carrier and Base and a copy of your proof of purchase to request a replacement base.
To install the infant seat without the Base until such time that your replacement Base arrives, please follow the instructions in the manual for installing/removing car seat without base.