Video support appointments are done via Zoom. An email confirmation is sent out ahead of your appointment with a join link and password that is unique to your appointment.
Please note that you may need to install the free Zoom app on your device ahead of your appointment.
The following links for downloading the free Zoom app are provided for your convenience:
Other device platforms may also be supported and are listed on the Zoom website. We recommend using this test link prior to your appointment to test that your audio and video is working as expected.
At this time we are only able to connect via Zoom.