The Fllo convertible seat's headrest is designed like a vehicle headrest with the side with the Headrest Adjuster button locking, while the other side is simply directed into place by the headrest guide.
Please note that it may be possible to move the non-adjuster side of the headrest up to 1.5" higher or lower in comparison to the adjuster side of the headrest if the non-adjuster side is either pushed down or pulled up. This is perfectly safe and normal; the entire headrest is connected using a single steel rod that wraps around the internal headrest frame and the headrest guide has a lock at the top that prevents the headrest from being able to be removed unintentionally.
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