Product FAQs
- Accident Replacement Policy
- How do I find my seat's date of manufacture and serial number?
- How do I find a copy of my seat's manual?
- Should I continue using my seat if it's involved in a collision?
- When does my seat expire? What is my seat's expiry date?
- What different fabrics are available on Clek car seats?
FAQs
- Influencer & Collaborator Partnership Requests: Can You Feature Our Products for Reviews or Guides?
- Purchasing at an Authorized Retailer? Here's What You Should Know
- How long should my child remain rear-facing in their convertible seat?
- When should I move my child into a booster seat?
- Why use a booster seat?
- What do I do if my car seat obstructs my rear visibility?
Orders
- Can I Cancel an Order?
- How long will it take to receive my order?
- What should I do if my order arrives damaged or gets lost in transit?
- How do I order replacement parts for my Clek product?
- Will Clek match a current promotional/sale price if I recently placed an order?
- Why was I charged a foreign transaction fee for my order?